Privacy Policy

1. Introduction

AJ Legacy LLC ("AJ Legacy," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ajlegacy.com, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

• Name (first and last)
• Email address
• Phone number
• Physical address or project location
• Details about your construction or remodeling project
• Any other information you voluntarily provide through our contact forms, phone calls, or email correspondence

Information Collected Automatically:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Date and time of your visit

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide estimates, schedule consultations, and deliver our construction and remodeling services
• Communication: To contact you regarding your project, send appointment reminders, and provide updates on ongoing work
• Business Operations: To manage our business, process payments, maintain records, and fulfill legal obligations
• Website Improvement: To analyze usage patterns and improve our website's functionality, content, and user experience
• Marketing: With your consent, to send you information about our services, promotions, and company updates. You may opt out at any time

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, CRM systems, email services), provided they agree to keep your information confidential
• Subcontractors: With licensed subcontractors or trade partners directly involved in your project, limited to information necessary to complete the work
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of AJ Legacy, our customers, or others
• Business Transfer: In connection with a merger, acquisition, or sale of all or a portion of our assets

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze website traffic and performance
• Provide relevant content and improve our services

Website analytics. To understand how visitors use our website and to improve it, we use our own analytics. It records which pages are visited, where on a page people click or tap, how far they scroll, and whether they call, email or send a request. It stores a random visitor identifier in your browser, does not record anything you type into forms, and does not store your IP address.

Microsoft Clarity. We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Clarity masks text you type by default. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website
• Secure storage of personal information
• Access controls limiting who within our organization can view your data
• Regular review of our security practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in our emails

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites, services, or platforms (such as social media pages, review sites, or payment processors). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: